Al-Jazeera axes the “Comments” section on its English-language website.

What took them so long?

This past week, al-Jazeera.com, the English-language website run by the Qatar-based international media company, announced that it is disabling the comments section on its site.

In a written statement, the company complained that what was originally designed to “serve as a forum for thoughtful and intelligent debate that would allow our global audience to engage with one another” had devolved into a free-for-all, with the comments sections “hijacked by users hiding behind pseudonyms spewing vitriol, bigotry, racism and sectarianism.”

“The possibility of having any form of debate was virtually nonexistent,” the al-Jazeera statement added – as if any further explanation for their action was needed.

I have a comment of my own in response to al-Jazeera: “Welcome to reality.”

Al-Jazeera is hardly an innocuous website in cyberspace. It reports on some of the most explosive developments affecting the most volatile regions of the world.  Considering the sparring parties in these never-ending conflicts, complaining about “sectarianism” is almost laughable.

Is there a more “sectarian” group of people on the face of the earth than those who are exorcised about the inhabitants of the Middle East – or of Muslims, Christians and Jews in general? I don’t know of any.

As for the comments section being a repository of derision and hate, how is anyone surprised? What other result could one expect – especially since there was little or no attempt by al-Jazeera personnel to moderate the comments section?

The fact is, unmoderated comments sections that also allow for poster anonymity are a blanket invitation for “the inmates running the asylum.” Comments that are left in these “anything’s allowed” forums chase the well-intentioned participants away – and fast.

On the other hand, I’ve found plenty of well-moderated forums and comments sections that are as valuable as the underlying articles themselves.

That doesn’t happen all by itself, of course. Good moderation takes effective policies – requiring commentators to identify themselves for a start.  It also requires an ever-watchful eye.

Evidently, al-Jazeera and others like them found the not-insignificant effort required to perform this degree of moderation to be unworthy of their time or financial resources. And as a result, their forums became worthless.

And now they’re history.

The Big Dig: Scraping and Scooping the Web

Data ScrapersI’ve blogged before about how the Internet is making people’s lives pretty much an open book.

Most people who are online are pretty aware of how their reputation can be affected by their Facebook or MySpace pages and other public or quasi-public online information. But The Wall Street Journal has been publishing a series of stories on how much more pervasive than that digital snooping has become.

The series is titled “What They Know” … and it’s well-worth checking out. The most recent article appeared on the front page of the October 12, 2010 edition of the WSJ, and focuses on the phenomenon of “data scraping.”

For those who aren’t familiar with the term, “scraping” is a method by which sophisticated software is used to access and scoop up information that has been posted anonymously on sites that are supposed to be closed to prying eyes. One example cited in the WSJ article of a site that has been scraped is PatientsLikeMe, which has message boards and forums dealing with mental disorders, depression and other issues that most people would prefer to keep private.

People who post on discussion forums like these do so using pseudonyms, and the identity of the posters is carefully guarded by the host sites.

But it turns out that these sites are little match for the sophisticated IT capabilities of companies like Nielsen and PeekYou, who are in the business of matching psychographics as well as demographics to individual people for purposes of serving up relevant advertising — and goodness knows what else.

Think of it as the “lifestyle” direct mail lists of yesteryear – but now on steroids.

PeekYou has applied for a patent on a system whereby it matches real people to the pseudonyms used on forums, blogs, Twitter and other social media outlets. Taking a “peek” at the company’s patent application reveals the great lengths their systems go to ferret out and cross-analyze small, innocuous bits of information that, taken together, find the “needle in a haystack” match to the actual individual:

 Birthday match
 Age match
 First name match
 Nickname match
 Middle name match
 Middle initial match
 Gender match
 e-Mail address match
 Phone number match
 Physical address match
 Username match

When you consider that the same type of powerful computers that are used to analyze and process search engine queries are the ones processing millions or billions of information bits and instantaneously testing and slotting them based on relational patterns … it’s not hard to understand how, over time, eerily accurate portraits of individuals can be drawn that not only correctly reflect the “demographics” of the person, but also a host of psychographic and behavioral aspects such as:

 Shopping habits
 Recreational pursuits
 Personal finance profile
 Health information
 Political leanings
 Hobbies and interests
 Spirituality/religiosity
 Sexual preference or sexual proclivities

The WSJ articles detail how web sites are attempting to stay one step ahead of the “scrapers” by employing software that alerts them to suspicious “bot” activity on forums and other password-protected areas. It’s often a losing battle … and is that particularly surprising?

These days, not even the Orthodox monks at Mount Athos are protected, probably!