In fact, these days people can buy pretty much anything on Amazon — assuming it’s legal.
Even so, I was somewhat surprised to read the tea leaves on some new findings released by Chicago-based Consumer Intelligence Research Partners. This research firm surveyed ~1,100 Amazon customers, asking them about their most recent purchases on Amazon.
Categorizing the responses by type of merchandise, CIRP found that books are no longer the most popular products sold on Amazon.
Instead, pride of place now goes to top-ranked electronics products, with ~33% of the survey respondents reporting that those types of products were their most recent purchase on the site.
Books still maintain their high ranking; the category comes in second at ~20% of respondents. (Incidentally, approximately one-third of those book purchases are e-books.)
Amazon’s Fresh service, which delivers groceries within 24 hours of ordering, has been operating in select West Coast cities for some time now — and it appears that the company has latched onto a winning formula.
In fact, the grocery category ranked third in the survey.
This surprised me: Call me old school, but I still prefer to select my fresh meats and produce on my own, instead of relying on some anonymous “picker” to do it for me.
What were the bottom three merchandise categories found in the CIRP survey? Sports-related purchases were low … and music purchases were lower still (about half of them being music downloads, by the way).
Dead last is the automotive category. No real surprise here, I don’t think.
Personally, I don’t know anyone who would feel comfortable purchasing a car online. And since the vast majority of consumers don’t work on their cars either, it seems natural that most of them will continue to rely on their repair shops to procure the replacement parts and consumables they need for servicing their vehicles.
If you have particular merchandise you like to buy through Amazon — or if there is something really unusual that you’ve purchased from the site, please share your experiences with other readers here.