Downturn

As further proof that the worldwide economy is sputtering in a pretty major way, here come two reports on stalling growth in two key industry segments: hospitality and mobile communications.

Technology research and advisory firm Gartner, Inc. has announced that it is revising its 2012 mobile growth projections downwards.

In fact, Gartner is reporting that worldwide sales of mobile phones actually declined nearly 3% during the second quarter of the year. That’s a rude awakening for a market segment that’s been nearly impervious to downward economic pressures up to this time.

And on the hospitality front, industry research firm Hospitality Resource Group (HRG) is reporting that worldwide hotel rates during the first half of 2012 are essentially flat, following a significant rise charted throughout all of 2011.

While a smattering markets scattered around the world (Moscow, Mexico City, Dubai, San Francisco) have charted hotel rate increases in the 10%+ range, there were far more urban areas that experienced rate declines, led that dramatic drops in the following markets:

Bangalore, India: -30%
Barcelona, Spain: -26%
Munich, Germany: -20%
Bombay (Mumbai), India: -18%
Istanbul, Turkey: -16%

It may be comforting to hear the reassuring words of select politicians in Europe, Asia and North America as they reiterate that recovery is just around the corner.

But the facts on the ground are delivering an unmistakable message that’s far different – the commercial equivalent of a skunk at the garden party: The economic doldrums aren’t going away anytime soon.

Coming off the worst recession in memory, just how happy are Americans in their jobs today?

An online survey of ~450 American adults conducted in late February by enterprise feedback management and research firm MarketTools has found that only ~34% consider themselves “very satisfied” in their current job positions:

 Very satisfied: ~34%
 Somewhat satisfied: ~40%
 Neither satisfied nor dissatisfied: ~10%
 Somewhat dissatisfied: ~10%
 Very dissatisfied: ~5%

Those results would seem to portend that a significant number of people will be looking to change jobs in the near-term future.

And in fact, nearly 50% of these respondents reported that they’ve “considered” leaving their current positions – and more than 20% have actually applied for another job within the past six months.

What’s causing dissatisfaction among employees? They’re the usual things, beginning with salary, although many respondents cited multiple contributing factors to employee dissatisfaction:

 Salary level: ~47% of respondents
 Level of workload: ~24%
 Lack of opportunity for advancement / career development: ~21%
 Relationship with manager / supervisor: ~21%
 Medical benefits issues: ~20%
 Work environment: ~14%
 Length of commute / distance from home: ~14%

It shouldn’t be too surprising to witness an increase in job-hopping behavior following economic downturns. For those lucky enough to have held onto their positions during the recession, the working environment has likely been more stressful, as employers required more productivity from fewer workers.

It’s also likely that benefits packages were reduced to some degree. So it’s only natural for people to nurse some residual negative feelings about the situation and to possibly consider jumping ship to another employer.

But would that be the best move?

Often, moving to a new employer doesn’t result in the improvements the employee expected to find. And smarter companies will use the improving economic climate (such as it is) to reward those employees who hung in there when times were tough. After all, these are their better workers!

Salary and benefit increases are always going to be appreciated … but so is the opportunity for continued growth and career development.

It’ll be quite interesting to see what the job-hopping statistics show a few months from now.