Bing Search: Pike’s Peak … or Halley’s Comet?

Well, it didn’t take long for the marketplace to render its verdict on the Bing search engine phenomenon. Fueled by a multi-million dollar advertising rollout plus an aggressive PR push, web tracking service StatCounter has reported that Bing actually vaulted past Yahoo to become the #2 search engine … for one day.

That’s right. According to StatCounter’s data, on June 4th, Bing captured over 15% of the U.S. search share market, while Yahoo had only around 10%. By the next day, Bing’s share had dropped below 10% while Yanoo notched up a point to 11%. And by Day 3, Bing’s share had fallen still further to just under 7%.

Think it couldn’t get worse? The day after that, Bing was mired below 6% share.

Similar results were recorded worldwide.

What’s behind the primal shrug that Bing seems to have met in the marketplace? Certainly, all the PR hype was successful in getting people curious enough to click through and do a bit of tire-kicking. But it’s obvious that most weren’t particularly impressed by what they experienced, despite the fact that Bing does provide some user-friendly features not available over at Google.

But that’s not nearly enough for success. Google’s users are, by and large, quite satisfied with the search experience. It’s what they know. It’s comfortable. And unless there’s a compelling reason to switch — to change deep-seated habits — most people simply aren’t going to play ball … whether you put millions of dollars in advertising behind your pitch or not.

The folks at Google might have been shaken a least a bit on June 4th when their market share of search dropped to 72%. But they needn’t have worried. Four days later, Google’s share was back up to 80% — where it had been to begin with.

Next case, please?

More Action on the Search Engine Front

Bing logo designWolfram Alpha logoDespite the fact that Google has proven itself to be all but immune from threats posed by competing search engines, hope springs eternal. Within the past couple weeks alone, two new challengers have emerged, accompanied by much fanfare in the business press.

Microsoft takes yet another swipe at Google with its new Bing search engine. Based on an earlier one called “Kumo,” some industry observers — though not all — believe it is a pretty good competitor. Reviewers are particularly pleased with the presentation of refined versions of search queries. Bing also features a rollover display of each link’s content, allowing you to see how useful it will be before clicking through to the site.

The search engine also appears to index more recent “breaking news” items, whereas with Google, those results are not shown unless you click through to Google News — an extra step.

The big question is whether Bing will be able to wean web users away from their habit of searching on Google as their default choice. Certainly, Microsoft is putting some serious promotional dollars behind the launch — upwards of $100 million according to Advertising Age magazine. But based on the tea leaves, a wholesale change in search behavior seems unlikely. Search habits aren’t going to change dramatically unless there is a dramatic improvement in the effectiveness and speed of search activity. Fom what we see of Bing so far, we’re talking about improvements nibbling around on the margin rather than big sweeping change.

But “big sweeping change” just might be the recipe for Wolfram/Alpha, the other new entrant in the search engine sweepstakes. That’s because W/A isn’t actually a search engine in the classsic sense. Instead, its developers refer to it as a “computational knowledge engine” that uses complex algorithms to search databases to come up with answers to questions, rather than presenting a list of sources where the answer might be found. It can report some really cool factual results just based on the user typing in, for example, a date range, several city names, or an animal species.

The key difference between Wolfram/Alpha and Google is that W/A does not index web pages. Instead, it draws answers from a wide range of information-packed databases. So if you want to know the number and magnitude of hurricanes hitting North America in the past 15 years, you’ll get a specific answer rather than being presented with a series of web links wherein you might find the answer to be hiding.

Some observers see the potential for W/A and Google to team up rather than compete against one another. After all, what they do isn’t directly competitive, but in more respects complementary. And in an interesting twist, it turns out that Stephen Wolfram, the ~50-year-old computer scientist and developer who created the software platform upon which W/A is based (called “Mathematica”), once supervised a summer intern by the name of Sergey Brin — who would go on to develop Google with partner Larry Page.

Sergey and Stephen teaming up once again would be quite the coincidence … or would it really?