Honeycutt’s question was, “What are the biggest day-to-day issues for marketing execs?”
He was interested in getting input to help him speak to needs and offer solutions when interfacing with his customers and prospects – even if those solutions meant referring them to other vendors.
According to Honeycutt, he often hears responses like, “Too busy to talk. I’m swamped and we have no budget anyway.”
His query generated some interesting feedback. Comments ranged from the succinct (“sounds like you’re getting the brush-off”) to ones that were more helpful and useful.
One response I liked particularly well came from Brent Parker David, a marketing strategist at CRE8EGY. His listing of the day-to-day issues for marketing execs were to-the-point:
- Too many meetings;
- Lack of experienced creative thinking;
- Personal and political agendas overshadowing the mission and the marketing objectives;
- Too many “experts” who have never truly accomplished anything — but are very comfortable telling others what to do or how to behave.
I think most of us involved the marketing field for any length of time will be nodding knowingly at the above points …
Another response — more nuanced — came from Matt Smith, a marketing strategist in the consumer packaged goods field. Here’s what he contributed:
“When Marketing doesn’t provide deep insights and a strategy to leverage them, price discounting takes over. This gives Sales the lead, as they are the executors. Growing sales, no matter how it’s done, is taken as progress. Sales is the hero, even though margins [may] have eroded.
“The byproduct of this is increasing their trade spend budgets — and by extension, their political clout. Conversely, Marketing loses clout as they don’t have an answer that drives sales AND margins. In the zero-sum budget game, the increased trade spend comes out of the advertising/promotion/innovation budget.”
Smith went on to add that “marketing is only stifled by bean-counters if they don’t know their customers and [can’t] devise a creative strategy to get them to buy more at higher margins.”
What are your own thoughts about the biggest day-to-day challenges facing marketing execs? Please share your thoughts with other readers here.