Over the years, I’ve noticed how signature blocks at the bottom of business e-mails have been getting longer and more elaborate.
Remember the days of simply showing an office address, phone, FAX and e-mail? That disappeared a long time ago.
Why it’s happened is all a function of the many ways people can and do choose to communicate today.
For folks in the marketing and sales field, sometimes the contact options go overboard. Not long ago, I received an e-mail pertaining to a business service pitch. Here’s what the sender had included in the signature area at the bottom of his e-mail message:
- If you’re a phone person, here’s my mobile number:
- If you’re a text person, send a message to my cell:
- If you’re an email person, here’s my address:
- If you’re an instant message person, here’s my Google ID:
- If you’re a Skype person, here’s my handle:
- If you’re a Twitter person, here’s my username:
- If you’re a Facebook person, here’s my page:
- If you’re a face-to-face person, here’s my office location:
The only thing missing was Pinterest, and a FAX number …
Seeing this signature block was a stark reminder of the myriad ways people are connecting with their business and personal contacts.
Nothing new in that, of course — but seeing it presented in one big bundle really drove the point home.

Later, I discovered that this litany of contact options was first popularized four or five years ago by the business author and blogger Scott Ginsberg. Evidently, others have now picked up and run with the same concept.
Taken together, it’s no wonder people feel busier today than ever before, despite all of the ways in which digital technology purports to simplify communication and make it more efficient.
I wouldn’t want to go back to the old days … but at times, there’s a certain attraction to the idea of not having to be “always on” in “so many places,” no?
What’s a fax machine?
I respond pretty instantly to most communications. It keeps them from stacking up. When I don’t, I usually get a “please confirm that you got this” email following very shortly thereafter.
We have gotten used to real-time communications as if an in-person conversation was taking place — asked and answered immediately.