If you’re like many people, you may have begun to notice some telling changes in the “atmospherics” you encounter in your visits to the doctor’s office.
Perhaps the signs are just subtle, but things seem to be a little more stressed in the office – and a little less comforting for patients.
With the big changes happening in how healthcare services are delivered and how care providers are compensated, perhaps those changes are to be expected.
But a new survey of more than 500 physicians by InCrowd, a Boston-based market intelligence company focusing on the healthcare, pharmaceutical and life sciences fields, points to some unwelcome “collateral damage” that has to be concerning to everyone.
According to the InCrowd research results, three-fourths of the physicians surveyed do not feel that their healthcare facility or practice is doing enough to address the issue of physician burnout.
For the purposes of the research, burnout was defined as “decreased enthusiasm for work, depersonalization, emotional exhaustion, and a low sense of personal accomplishment.”
If three-quarters of the physicians think that too little attention is being paid to burnout issues, that may be one explanation for the changes in the “dynamics” many patients sense when they pay a visit to their doctor.
This doesn’t mean that the majority of physicians feel that they themselves have experienced burnout. But in two particular physician categories – emergency care and primary care – nearly 60% of the physicians surveyed reported that they had personally experienced burnout.
And most of the remaining respondents know other physicians who have experienced the same.
While burnout may be a more extreme condition, for many physicians the average day presents any number of challenges and frustrations. Nearly four in ten respondents reported that they “feel frustrated” by their work at least a few times weekly — or even every day.
The two biggest contributors to this frustration? Time pressures, and working with electronic medical records.
Perhaps the most startling finding from the InCrowd survey is that ~58% of the physician respondents say that they’re either unsure or wouldn’t recommend a career in medicine to a family member or child.
To me, that finding says volumes. When a profession goes from being the object of aspiration to something to be avoided … we really do have a problem.
What’s been your experience at your doctor’s office on recent visits? Do you sense a degree of tension or stress that’s more than before? Please share your thoughts with other readers.